Make any purchase over $249 (products only) and we will deliver it to you, free of charge, anywhere within the contiguous United States. Your purchase will be delivered on a ground service however you can upgrade to a premium service at the point of checkout if you prefer.
Orders under $249
If your order is under $249, the cost of shipping will be calculated at the point of checkout. You will be given the option of selecting which of the 2 carriers we work with that you prefer – UPS or USPS. We do not make a profit on our shipping and handling charges.
We aim to dispatch all orders within 1 business day. If there will be a delay for any reason we will reach out to you.
Beyond the Contiguous United States
We do of course supply security camera systems to customers beyond the “lower 48” – both within the USA and internationally also. If you are not based in the USA or Canada please contact us before placing your order.
We predominantly work with UPS however will work with USPS for some shipments.
We do offer free local pickup from our location here on Marco Island, Florida zip code: 34145. This is only by appointment in advance – please get in touch after placing your order to arrange local pickup.
Damage in Transit
It doesn’t happen often, however unfortunately things don’t always go to plan. When it’s our trusted partners who drop the ball, we do our best to pick up the pieces. If an item is delivered to you and has sustained damage, we need to know within 48 hours. This is for 2 reasons – first to ensure a prompt resolution for you and second to take advantage of the redress offered by our partners.